Frequently Asked Questions

  • Just like in the hospital, we perform duties within our professional nursing license.  As registered nurses, we can do almost anything a hospital nurse can do within the setting and limitations of your home/hotel/office, keeping in mind there is no doctor present. With your doctor’s order, At Home Concierge Nurse, PLLC can assess if something isn’t quite right, inspect and treat your wounds, drains, and administer your medications and/or injections, and more. Best of all, a concierge nurse can properly assess your barriers to healing, connect you with resources and be your advocate to ensure timely care and appropriate follow-through.

  • Home health nurses operate under the orders for home health that is approved by the patient’s insurance. This can limit services offered and the amount of time they can spend with the client. At Home Concierge Nurse, PLLC nurses operate independently from insurance to ensure comprehensive care.

  • That entirely depends! If you have a loved one who is an experienced nurse willing to help you, then yes! However, oftentimes patients like to recover discreetly. If they are having concerns or complications, they may be hesitant to reach out for help from friends and family for fear of “being a bother” or not wanting to know some intimate details of their health. This can be dangerous and delay intervention when really needed! Having an At Home Concierge Nurse, PLLC nurse ensures that the patient’s needs are being met and nothing is downplayed or overlooked.

  • We do not accept insurance, and that’s a good thing! A concierge nurse can provide the care you need in a way that benefits you the most. We get to spend ample time with you addressing any and all concerns. We are not limited by the constraints of the insurance agencies and what services are “authorized”. We get to just care for you!

  • Yes! Nursing services are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA) and health reimbursement arrangement (HRA).

  • Payment plans are offered through our payment processor with After Pay.

    If that option does not work for you, payment plans can be arranged based on the service provided. Give us a call so we can create a package and payment plan that works best for you!

  • I am a Registered Nurse with an unencumbered license in the state of North Carolina. I received my degree from Wake Technical Community College, in 2016.

    I've worked in Cardiac, Hospice, Orthopedics, Emergency Room, Men and Women’s Corrections, Psych, Independent and Assisted Living, Home Health Care, Skilled Nursing and Long-Term Care.

    I am required to earn Continuing Education credits through various studies in my field. Any of the nurses I employ will also be registered with the Board of Nursing.

  • Yes! Our experienced nurses can travel with you, providing personalized care and peace of mind.

    You will need to cover:

    • Travel expenses

    • Lodging expenses

    • Daily stipend for food / travel related expenses

What You Can Expect From Your Experience

Experience your personal and private postoperative care in the comfort and privacy of your own home with your concierge nurse

  • We provide you with safe and reliable transportation

  • We pick up and manage your medications so you don’t have to

  • Your private nurse will meticulously attend to your vital signs, pain symptoms, and surgical wounds

  • We provide expert communication with your physician regarding your care

  • Your privacy is our top priority. We follow HIPAA guidelines to protect the privacy of our customers at all times

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